VIP

 
 
Special Benefits
There are many special bonus offers and gifts that are now included in our VIP Program – for all our players. Below details some important information regarding these new benefits.
  • All VIP Welcome Package benefits come into effect the day after the upgrade takes place.
  • Platinum, Premium & Prestige Welcome Package bonuses are offered over a 3 day period.
  • The Sunday Free Play bonus is only issued when a deposit has been made in the previous 14 days.
  • Free Play Sunday bonuses are credited to a players account upon login- no deposit required!
  • You are only eligible for 1 bonus a day. Therefore if you are upgraded over the weekend, the Welcome Package bonus takes priority over any other offer, including our weekly Free Play Sunday promotion.
  • The monthly cash back bonus is based on house winnings on all games for one full calendar month.
  • The cash back bonus is issued on the 3rd Monday of the following month and covers the previous month’s full calendar.
  • Contact your Personal Account Manager to claim your monthly cashback bonus and for more details on how to keep your account active in order to qualify.
 
Reward points and Redemption
Want to know more about how you can move through our VIP Program? Read on for details on how our Reward Points can be redeemed, and how they can benefit your game play.
  • Most games earn you 1 Reward Point for every €40 wagered in Real Money mode. For full details, see our Bonus Policy page.
  • You can improve your VIP Level by collecting Reward Points. You’ll automatically move up our VIP ladder the more you play, but our Premium and Prestige VIP levels are by invitation only.
  • Each VIP level has a unique Redemption Rate, detailing how many points you must accumulate before you can exchange them for bonus cash. Example: Bronze VIP, requires 30 points to redeem €1, whereas Prestige VIP, requires only 15 points.
  • You can check out your status by logging in, selecting “My Account” from the menu and clicking on “My Rewards”.
 
Terms & Conditions
  • PrimeScratchCards reserves the right to modify the contents and any mechanism of the VIP Program at any time - with 2 weeks’ notice provided to players.
  • PrimeScratchCards reserves the right to cancel the VIP Program at any time - with two (2) weeks’ notice provided to players.
  • PrimeScratchCards reserves the right to suspend the earning and/or redemption of Reward Points at any time without prior notice to players.
  • Any breach by players of general PrimeScratchCards Terms and Conditions may result in the forfeiture of a VIP Level and/or any Reward Points accumulated and may result in account closure.
  • Any suspicion of misuse of the VIP Program may result in the forfeiture of a VIP Level and/or Reward Points accumulated and may result in account closure.
  • PrimeScratchCards will endeavour to maintain current Reward Point and Reward Level updates whenever possible; however, PrimeScratchCards cannot be held responsible for any loss of Reward Points or update delays due to data transmission issues.
  • The PrimeScratchCards general Terms and Conditions also apply to the VIP Program.
  • PrimeScratchCards’s decisions regarding the VIP Program will be final and not subject to appeal.
  • Any Reward Points that were not redeemed within a 3 month period will expire from your Points Balance.
  • If a player chooses to close their PrimeScratchCards account (or has their account closed by PrimeScratchCards), they will forfeit their VIP Level and lose all Reward Points associated with that account.
  • This program is only valid for players from a limited number of jurisdictions.
If you have any questions about the VIP Program, please email us at support@PrimeScratchCards.com
 
 

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Copyright 2014- All Rights Reserved. Prime ScratchCards is a brand owned by Prime Online LTD, a company incorporated under the laws of British Virgin Islands whose registered office is at Road Town, Drake Chambers, Tortola, 3321 British Virgin Islands. The games on this website are powered and operated by Aspire Global International limited., a Malta based company with registration number C42296 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is a fully licensed operator under the Remote Gaming Regulations of Malta (MGA/CL1/408/2007 - issued on the 17 August 2009, MGA/CL1/876/2013 - issued on the 19 September 2013, MGA/CL1/1000/2014 - issued on the 20 August 2014, MGA/CL1/1142/2015 issued on the 26th January 2016, MGA/CL1/1174/2016 issued on the 26th May 2016, MGA/CL1/1226/2016 issued on the 25th November 2016) and regulated by the Malta Gaming Authority.
In the Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001).
The current status of operator’s license can be found at: secure.gamblingcommission.gov.uk.
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